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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Karla Wooten

September 15, 2023

5  out of  5 rating by Karla Wooten
"Highly recommend Lisa Herber and her State Farm crew, we have been State Farm clients for over 20 years. A few weeks ago I called and spoke to Evie at the front desk, she was super helpful and friendly, and helped me get taken care of."

Elizabeth Gonzalez

September 14, 2023

5  out of  5 rating by Elizabeth Gonzalez
"Evie is very helpful! Her communication skills are professional. She got back to me about my policy in a timely manner. She was full of energy and sounded like she was happy to be at work... unlike some agencies I have had in the past. Definitely will continue doing business there ❤️"

Donnie Rich

September 7, 2023

5  out of  5 rating by Donnie Rich
"State Farm was 100% We were involved in an automobile accident. And are so happy about how State Farm handled our claim not only or clane but the other vehicle / person involved. They were on it quickly and we got to use the shop we desired. Although our vehicle was none repairable, everything was 100% taken care of. Thank you Lisa and Scott Herber and Stata Farm Insurance. Your the best"

Donnie & Kelly Rich

September 7, 2023

5  out of  5 rating by Donnie & Kelly Rich
"We were involved in an auto accident we were at fault. But we must say State Farm took care of everything Lisa Herber State Farm was 100% all the way not one problem whatsoever. Not with our claim but with the other person involved also. Thank you State Farm Lisa Herber Agency"

James Inmon

June 15, 2023

5  out of  5 rating by James Inmon
"Kris Sheffield was very helpful and professional getting my insurance started."

Kenny maxwell

May 31, 2023

5  out of  5 rating by Kenny maxwell
"Glad to have Kris Sheffield as an agent. He got me hooked up with a new motorcycle policy"

Chris V

May 15, 2023

5  out of  5 rating by Chris V
"Kris gave me straight forward accurate information and a full explanation of my coverage, which helped me make the right choice for me and my family."

Ashley Walser

April 19, 2023

5  out of  5 rating by Ashley Walser
"Everything was so easy and fast!"

Lori Robinson

April 12, 2023

5  out of  5 rating by Lori Robinson
"Great people! Great rates! Excellent service!"

Beverly Cannedy

February 23, 2023

5  out of  5 rating by Beverly Cannedy
"Melissa did a wonderful job Thank you for your help"

Corina Cavaness

December 14, 2022

5  out of  5 rating by Corina Cavaness
"Recently moved our insurance to Lisa and her staff from another insurance.Mellissa called and told us about other savings we were not aware of.The transition was easy and so much better .Thank you for looking over our policies and helping us to saving money. It really means a lot when your insurance agent reaches out to talk to you about your policies.Thanks again Mellissa"

Dev Wooten

September 22, 2022

5  out of  5 rating by Dev Wooten
"Megan at State Farm(Lisa Herber)is top notch!From start to finish she was very helpful and explained everything in full detail. Moved my home and auto both to this agency and look forward to this new venture.Thanks Megan for all your help!"

Jesus Mendoza

August 10, 2022

5  out of  5 rating by Jesus Mendoza
"Switching insurance companies has never been easier. Megan was kind and very helpful and made sure that I got the policy that was best suited for my family. It also helps that I will be saving a good amount of money every month now that I am with State Farm."

William Hogan

July 21, 2022

5  out of  5 rating by William Hogan
"They are caring with warm friendly service,"

Brad Laxson

May 30, 2022

5  out of  5 rating by Brad Laxson
"I’ve been a State Farm client for many years and one thing I look for when I do business with anyone is great customer service. Lisa and staff have always given top notch service and you are treated like family with every encounter. If you want to feel at home and get the friendly service you deserve, look no further."

Sandra Cordova

May 30, 2022

5  out of  5 rating by Sandra Cordova
"The family that takes care of my family!"

salil kawatra

May 24, 2022

5  out of  5 rating by salil kawatra
"Amazing and very knowledgeable people. Megan is THE BEST."

Cindy Coufal

May 10, 2022

5  out of  5 rating by Cindy Coufal
"After 32 years with the same company, we switched both home and auto in a quick 24 hours with Megan’s knowledgeable guidance. It was easy, and we got almost double the coverage for half the premium."

Meagan Vargas

May 2, 2022

5  out of  5 rating by Meagan Vargas
"Lisa has been my agent for years, and she has always been there for me. She and her team truly care about their clients, and their service is first class!"

ruben vargas

April 30, 2022

5  out of  5 rating by ruben vargas
"I have been a state farm customer for over 35 years. When I moved to Vernon I stayed with State Farm and Lisa Herber State Farm. I have been extremely happy with everything they’ve done from auto insurance to life insurance to our home insurance. I’ve had opportunities to change to other insurances and never even considered it! State Farm for life!"

J Hardison

April 23, 2022

5  out of  5 rating by J Hardison
"I have been with Lisa since she opened her office here in Vernon. I have always been extremely satisfied with the service. They insure my home and cars. Whether I have a small or a large need, they are always there to answer my questions and quickly solve any problem I might have. I would highly recommend Lisa and her team for all your insurance needs."


April 21, 2022

5  out of  5 rating by fyfsnake
"Staff is super friendly and very helpful. Nice clean family friendly environment!!"

Lee Bodine

April 20, 2022

5  out of  5 rating by Lee Bodine
"Megan Fisher was super easy to work with and got me in and out very quickly. Highly recommend seeing her with any insurance needs!!"

Elizabeth Barbieri

April 15, 2022

5  out of  5 rating by Elizabeth Barbieri
"As a business owner, I needed to add additional life insurance to make sure my family is always taken care of. Megan was professional and educated me about all of our personal and business options. Would highly recommend the friendly and trustworthy staff at Lisa Herber- State Farm."

Annie Gilot

April 15, 2022

5  out of  5 rating by Annie Gilot
"The staff and service can’t be beat!"